Stylus is a great little tool But its already worn out??

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Stylus is a great little tool But its already...

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Posted 9/28/2008 5:45:12 PM

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Last Login: 9/28/2008 5:29:29 PM
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[font=Comic Sans MS][size=4]Well i have had mine since they first came out i had an old corded rotary tool that has had many years of service but is starting to show it's age and decided time for a new one and why not a cordless tool for versatility i build lots of RC airplanes and i really put these tool through there phases of operation and functionality.
This one i have had since November 2007 i think and now it wont hold a charge as far as i can tell the green light lites it will run but any little bit of load on the tool and it shuts down. and the charge will only last a few minutes then it is completely dead so much for lithium ion technology. I plan to send it back to customer service i was thinking. but i don't have my documentation anymore on the tool hopefully that wont be a problem if it cost as much to repair as buying a new one then i guess i'll let them keep it and get a new one would be nice if i could just replace the batteries in it considering that is probably what is wrong. I don think leaving it on the charger all the time is good for it and may be why the batteries have taken a dump. But overall it has been a great tool and helped me build many planes. but i think that they should have an upgrade to make it were the batteries can be changed like packs on drills are. sending it back for dead batteries after there worn out every time is not very productive. has anyone changed the batteries in there's them selves?? [/size][/font]

Post #4535

Matt B

Posted 10/8/2008 6:32:01 AM

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Last Login: 10/9/2008 3:27:21 AM
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I have had pretty much exactly the same problem with my Stylus. I've had it for just over a year and it's been absolutely brilliant BUT now when I put it on the charger base after using it for a couple of hours, the green light comes on, stays on for a few seconds (under a minute) and then goes off. If I take it off the stand and put it back on, the light comes on again for a few seconds and then goes off.

Is this a common fault? Does anyone form Dremel Customer support read these messages?

Post #4577

Dougmo60

Posted 10/8/2008 6:48:49 AM

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Last Login: Yesterday @ 6:56:30 PM
Posts: 936, Visits: 3,929

Both the tools are still under warranty, here is the number for customer service

Phone:
1-800-437-3635 (Toll Free)
1-262-554-1390
(7AM to 6PM CT Mon to Fri)
Fax: 1-262-554-7654

Doug Whistling

Post #4578

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