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Forum Newbie
      
Group: Forum Members
Last Login: 2/12/2010 2:21:39 AM
Posts: 2,
Visits: 5
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| Three years ago, both of the NiCAD batteries on my $90.00 DeWalt Cordless Screwdriver died. At $30.00 each to replace, I looked for an alternative. I purchased the Dremel Driver because of its compact size and light weight. The LiOn battery voltage was comparable to the Dewalt, and I thought it could do a comparable job. I found that the Dremel Driver is superior in all aspects to the DeWalt. It has more driving power for a much longer time, is easier to handle, and does away with clutches, folding handles, etc in a simple uncomplicated tool. After 3 years of hard use, my Dremel Driver stopped working. On the advice of a Dremel tech consultant, I sent my out of warranty tool back to Dremel for repair. Dremel promptly sent me a new Dremel Driver to replace my inoperable one which was one year out of warranty. Dremel sets a standard that the rest of the world should emulate. I bought my first Dremel Moto-Tool in 1968 to use in my model railroading hobby. I have been a satisfied Dremel user since then.
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Supreme Being
      
Group: Forum Members
Last Login: Yesterday @ 1:02:04 PM
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Welcome and thanks for sharing your experience.
Doug
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Forum Newbie
      
Group: Forum Members
Last Login: 2/9/2010 6:37:21 PM
Posts: 1,
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| Hi Doug; I am an electrical contractor,and I receaved the Dremel Driver as a gift two years ago. I kept it in my toolpouch and used it daily. WOW! The design and power in such a small package, and I only had to charge it every 1 to2 weeks. clearly this tool deserves to be rated for comercial and industrial use. Now for my problem, about 6 months ago I was dismanteling a lightswitch when I pulled my dremel from my tool pouch I lost my grip and it fell, it must have landed just right, the front black part of the caseing snaped off and there lay my dremel next to a pile of gears. I was shoked and horified I know this tool was made better than that. So do you think this is repairable or covered under warenty, Ive searched for a replacement but no one seems to be carrying them any longer.Well thanks for your time hope to here from you soon.
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Forum Newbie
      
Group: Forum Members
Last Login: 2/12/2010 2:21:39 AM
Posts: 2,
Visits: 5
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| Try sending your driver to Dremel for repair. Mine stopped working one full year after the warranty ran out, and Dremel still replaced it for me with a new one at no charge.
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