Complaint


Complaint

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nbtronic
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Group: Forum Members
Last Active: 10 Years Ago
Posts: 2, Visits: 2
Recently, I have bought a series 300 tool with 55 accessories set, an extra 249 accessories kit, a Work Station and a 231 table.

This table presents a major defect. Its surface is not flat and has a noticeable curvature in both directions, both in width and depth.

If you provide me an e-mail where I can send photos, surely you can see in detail the defect.

I am in Argentina. The seller already gave me a second unit but it also presents the same defect.
 
I will be grateful if you could give me a solution.

Beth at Dremel
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Group: Administrators
Last Active: 4 Years Ago
Posts: 229, Visits: 4.3K
Hi nbtronic,

Sorry to hear that you're having trouble. For assistance in Argentina, you can contact Irene Escobar at irene.escobar@ar.bosch.com.

Thanks!

-Beth at Dremel

Dremyfan
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Group: Forum Members
Last Active: 5 Years Ago
Posts: 225, Visits: 412
Dear Hannah: Soon after I joined this forum in January 2007, I produced an entry claiming for a decent customer's attention in local Robert Bosch-Dremel in Argentina. As an answer my input was wiped out and not a word on the question.

Presently I feel very pleased to confirm your active involvement introducing Dremel's voice here and feel very grateful to you for it.

Up we go!

Enrique



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