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I hope I just got a faulty 8200 Expand / Collapse
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Posted 12/6/2010 3:25:20 AM
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I have purchased Dremel tools in the past, but this was the first time for me wandering into the cordless Dremel rotary tool market. Picked up the 8200, threw the battery in the charger for a few hours, and then decided to work on a project that this little tool seemed perfect for.

I needed to increase the depth of a few recessed hinges, and I really did not want to take the framing apart just to use my router. Well, I got a cutting bit when I bought the 8200 for this purpose, locked everything in, turned the power on, ramped the RPM up and went to work. Things were GREAT for the first 5 minutes of my project (mind you I was not using the 8200 for 5 min straight), and then it suddenly stopped. The battery fuel gauge was flashing, so I look it up and the manual says that the battery is overheated and I should let it cool. I pop the battery out, and it is not hot at all. The vents on the 8200 are warm, but not hot as well.

So, I let the tool sit for 30 minutes, plug the battery back in, and turn it on. Not even 5 seconds passed and the 8200 stopped and warned the battery was too hot. This continued to happen multiple times, to the point where I have now just given up on the project for the night out of anger.

I SINCERELY hope that when I return this to the store for a different 8200 the issue will not be present, as I like the 8200 overall and am pleased to not have a cord hanging around.

Rick
Post #7398
Posted 12/8/2010 3:28:09 PM
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Hi Rick,

Sorry you've had trouble with this! We know the "flashing light" meanings can be confusing. We don't believe the battery was overheated, but it may have needed to be recharged. That being said, it definitely should have lasted more than 5 min. The more aggressive the application the less run time but it should of lasted more than 5 min. of inconsistent use. 3 "side to side" lights (which look like flashing lights to me) means the battery charge is too low to run the tool and the tool needs to be charged, this may be what you were experiencing. 3 "flashing" lights means the battery is to hot for use. We're not sure if the tool wasn't fully charged and that's why it didn't last, it is hard to say. When you put the battery into the charger the green light on the charger will begin to flash, when it stops flashing and is solid green, that indicates the battery is fully charged. If all of that was happening then we would venture to say something was wrong with the battery or the charger, without seeing the product it is hard to tell. We stand behind our product, there is a 2 year warranty on the tool and if you have any trouble at the store level with exchange please contact our folks in Racine at 1-800-437-3635, ext. 6990

Thanks!


-Beth at Dremel
Post #7411
Posted 6/17/2011 2:11:11 PM
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I have the same problem. Purchased a brand new 8200 with a full charge, after about 5 minutes of use with the speed in the center, the battery light flashes and then the tool goes dead. This has happened about five times now. I have to keep recharging the battery (1hr) after 5 min of use.
This can't be right, I am about to return to Lowes.
Post #7929
Posted 6/19/2011 12:07:25 PM
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THIS IS RIDICULOUS!!!!!!!!!!!!!!  I should have joined or lurked this site before wasting my time today. 

I am having the same 5 minute issue with my 8200 turning off.  Funny, when I sent CS the email I said 5 minutes and did it in caps thinking that they would say there's no way it only last 5 minutes.  I then did a Google search and find this thread....hilarious.

I FIND IT SAD THAT DREMEL MONITORS THIS SITE AND ONLY COMES BACK WITH SCRIPTED RESPONSES AND NO SOLUTIONS.  IT'S FATHERS DAY and I wasted time and gas going to buy this unit so that my kids and I could work on the hotrod and now it sits since the one and only thing we needed to work on cannot be completed SINCE THIS 8200 WILL NOT STAY ON PAST THE EXISTING 5 MINUTES I WAS ABLE TO USE IT.

It was charged to their requirements!
I did NOT use it straight form the box without a charge
I am NOT overworking the unit while only trimming off some thin sheetmetal.....NOT BODY PANELS WHICH ARE THICK!

What's worse is that this tool is a weekend took for many of us and you cannot even get a solution on the weekend.

Sad

Post #7937
Posted 7/14/2011 5:08:50 PM
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good post, thanks for post

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Post #7956
Posted 10/29/2011 9:01:59 AM
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We got our 8200 a few weeks ago and loved it until now! Bought planer attachment for it. First time using it, it ran for quite a few passes. Then it needed recharging, which I did. Then after about 1 pass, all three lights flash at the same time. I let it cool for several hours. Turn it on again and it shuts off after a couple seconds, with lights flashing. Tried recharging it. That didn't help. Now when I turn it on, all three lights flash and it immediately shuts off. Will probably return it to Lowe's since reading the previous posts. Must be defective. Any comments? Thanks.
Post #8066
Posted 11/5/2011 5:22:46 AM


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Using Dremel 8200 from last 6 months and its running well. W'l suggest you to get it replaced with a new one.

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Post #8069
Posted 11/8/2011 12:25:27 AM


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I am using Dremel 8200 from last 1 year but till now I hadn't had any issue with it.It's working great for me..So the only suggestion what I can provide you is get your old one replaced..

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Post #8073
Posted 12/4/2011 5:23:25 AM
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Just have to say mine went faulty after 14 months.
It would only give max speed and no speed control.

A call to their helpdesk and without any problem they arranged to pick it up FREE OF CHARGE and replaced it with a brand new one in 7 days WOW !!

Well done Bosch / dremel this is the best warranty service i have had in 30 years !

The tool is brilliant and the service second to none !!
Post #8117
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