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Forum Newbie
Group: Forum Members
Last Login: 5/16/2011 7:28:45 AM
Posts: 4,
Visits: 5
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| I've had my MM about 6 or 7 months and I've only used it a few times. Yesterday I noticed grease coming from the air vents on one side. I don't run it very long at any one time and I certainly don't abuse it. Is this normal? I've contacted their CS but don't expect to hear anything for a couple of days. I haven't found anyone else that has posted a similar issue either. I haven't been able to find replacement parts either. If it's a bearing that is throwing out grease there's no place to find a replacement, or is there. Anyway, any help or advice is greatly appreciated. Sean
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Supreme Being
Group: Forum Members
Last Login: 5/3/2013 3:51:46 PM
Posts: 115,
Visits: 373
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Hi, this is Beth from Dremel Customer Service. I'm sorry to hear that you are having troubles with your SawMax. If you haven't heard anything in response to your email yet, I would advise you to call our Customer Service Department direct on the toll free phone number of 1-800-437-3635. There is a two year warranty on your unit and any of our representatives would be happy to assist you. We are available Mon-Fri, 7:00 am - 6:00 pm, CST. Thanks, and have a good day!
-Dremel Customer Service Team
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Forum Member
Group: Forum Members
Last Login: 7/4/2012 8:22:26 PM
Posts: 28,
Visits: 75
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| Funny you should mention that. I started using mine today to do some detail sanding on an antique dresser that I'm restoring, and now I also have to figure out how to get the grease stains off of it.
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